Crash Issues

 

My Installation crashes at the same point every time.

 

To fix this issue please try the following:

 

Close background applications

Make sure the disk is clean

Make sure that you have enough hard disk space

Clean out your temporary files

 


 

My Installation crashes with an error message.

 

Depending on the error message you are receiving, there could be a number of things that might cause this issue.  If you are receiving a data transfer or disc read error then it’s probably the CD/DVD itself causing the issue. You could try cleaning it, using a different drive if you have more than one or installing on another machine. If you get an invalid page fault, you may want to end the other programs running at the same time as the installation.  

 

 

Close background applications

Make sure the disk is clean

Make sure that you have enough hard disk space

Clean out your temporary files

Warranty Information

 


 

My Installation seems to take a very long time.

 

Some installs are quite large and may take a bit of time to install.  Before trying to troubleshoot this issue, be sure that you have given your computer some time to complete the install process.  Look for activity from your computer before taking action.  Look for the Hard drive CD/DVD-ROM drive lights flickering, listen to hear if the drives are busy and most importantly look at the install progress indicators to see if these are moving.  

If the install is still slow or does not seem to be responding check the following:

 

CD/DVD Troubleshooting

Close background applications